Terms of Service

Last Updated: Jan 2026

OVERVIEW

Welcome to CleanVibes. The terms "we", "us", and "our" refer to CleanVibes. CleanVibes operates this store and website, including all related information, content, features, tools, products, and services in order to provide you with a seamless shopping experience (the "Services"). CleanVibes is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services.

By visiting, accessing, browsing, or using our website and Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, please do not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your country of residence.

You agree to provide accurate, current, and complete information when creating an account or making a purchase.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

SECTION 2 - PRODUCTS

We make every effort to display our products as accurately as possible. However, product images, colors, and specifications may vary slightly depending on your device settings.

We reserve the right to:

  • Modify product descriptions

  • Change pricing

  • Limit product quantities

  • Discontinue products without prior notice

All products are subject to availability.

SECTION 3 - ORDERS

Placing an order constitutes an offer to purchase.

CleanVibes reserves the right to accept, reject, or cancel any order for any reason, including:

  • Product availability issues

  • Pricing errors

  • Suspected fraud

  • Payment verification problems

Orders are considered accepted only after payment has been successfully processed and order confirmation has been issued.

Returns and refunds are governed by our Refund Policy.

SECTION 4 - PRICING AND PAYMENTS

All prices displayed on our website are listed in the applicable local currency unless otherwise stated.

Prices do not include:

  • Shipping charges

  • Customs duties

  • Import taxes

  • Government fees

Customers are responsible for all applicable charges unless otherwise specified.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times provided on our website are estimates only.

CleanVibes is not responsible for delays caused by:

  • Courier services

  • Customs inspections

  • Weather conditions

  • Public holidays

  • Events beyond our control

Risk of loss transfers to the customer once the order has been handed over to the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content available through our Services, including:

  • Logos

  • Trademarks

  • Product images

  • Website design

  • Graphics

  • Text

  • Videos

  • Software

are the property of CleanVibes or its licensors and are protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without written permission.

SECTION 7 - THIRD-PARTY TOOLS

Our website may provide access to third-party services and tools.

Such tools are provided "as is" without warranties or guarantees of any kind.

Your use of third-party tools is entirely at your own risk.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to external websites.

We are not responsible for the content, policies, practices, or availability of any third-party websites.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our online store is hosted by Shopify.

While Shopify provides the e-commerce platform that powers our store, all purchases and transactions are made directly with CleanVibes.

Shopify is not responsible for product quality, shipping, refunds, warranties, or customer support related to purchases made through our store.

SECTION 10 - PRIVACY

Your use of our Services is also governed by our Privacy Policy.

By using our Services, you consent to the collection and use of information as described in our Privacy Policy.

SECTION 11 - FEEDBACK AND REVIEWS

If you submit reviews, suggestions, comments, or other content, you grant CleanVibes a worldwide, royalty-free, perpetual license to use, reproduce, publish, and display such content for business and marketing purposes.

You agree that submitted content will not:

  • Violate laws

  • Infringe intellectual property rights

  • Contain offensive or unlawful material

  • Mislead customers

SECTION 12 - ERRORS AND INACCURACIES

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions

  • Pricing

  • Promotions

  • Shipping information

  • Availability

We reserve the right to correct such errors without prior notice.

SECTION 13 - PROHIBITED USES

You agree not to use our Services:

  • For unlawful purposes

  • To violate regulations or laws

  • To distribute malware or harmful code

  • To interfere with website security

  • To engage in fraudulent activities

  • To collect customer data without authorization

Violation of these Terms may result in suspension or termination of access.

SECTION 14 - TERMINATION

We reserve the right to terminate or suspend access to our Services at any time without notice if we believe you have violated these Terms.

SECTION 15 - DISCLAIMER OF WARRANTIES

Our Services and products are provided on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by law, CleanVibes disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, CleanVibes shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our Services or products.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless CleanVibes, its affiliates, employees, partners, and service providers from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

SECTION 19 - ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and CleanVibes.

SECTION 20 - ASSIGNMENT

We may assign or transfer our rights and obligations under these Terms without notice.

You may not assign your rights without our prior written consent.

SECTION 21 - GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

SECTION 22 - CHANGES TO TERMS

We reserve the right to modify or update these Terms at any time.

Changes become effective immediately upon publication on our website.

Continued use of the Services constitutes acceptance of any revised Terms.

SECTION 23 - CONTACT INFORMATION

For questions regarding these Terms of Service, please contact:

CleanVibes
Website: https://cleanvibes.store/
Email: cleansvibestore@gmail.com
Phone: +971 50 925 0782
Address: Ajman Media City, AMC Boulevard A Building, UAE